synopsis top ↑
For the first time, this bilingual (english/german) compendium presents more than 1,000 quality and safety criteria for medicinal water, peloids, swimming pools, saunas, diagnostics, types of treatment, quality management, human resources, cuisine, accommodation and facilities. It defines criteria which must be met in order to comply with the internationally applicable EuropeSpa med quality standard for operators of health resorts and spas.
International, transparent and on a high quality level, these standardised criteria apply throughout Europe. The European Spas Association’s EuropeSpa med quality standard is a comprehensive set of guidelines for all health resorts and spa facilities delivering quality care. Europe Spa med addresses all relevant professionals and provides the basis for open competition in Europe’s growing cross-border health tourism sector.
What sets EuropeSpa Med apart from similar efforts is that all criteria are transparent, and published. They may be reproducibly monitored and checked by using the lists and procedures in this book. The lists of criteria are also handy as a basis for developing staff training measures.
This publication enables operators of medical spas and health resorts, by reviewing all necessary criteria step by step in order to thoroughly prepare for successful evaluation and certification of their institution by EuropeSpa med auditors.
“The initiators have combined the numerous standards regulating
the European market to enable a solid, understandable comparison.”
(The jury of Financial Times Deutschland’s Health Business Ideas Park at the presentation of an award to the EuropeSpa med quality initiative on 24 March 2009)