Online Shop Help

You may conveniently order our publications in our online. Please find the key information on ordering from us online below. Please review our Terms and conditions for sales, which apply to conventional order (by snail, email, phone, fax) and for orders that are placed online.

Customer Account

You may create a free customer account at our shop. The only thing you need in order to do this is an E-Mail address and a password. While you do not require a customer account for placing an order with Schweizerbart, it is advantageous to have one: you may then request receiving information about the status of your order and review your order history online. Personal data will not be shared or sold, we only use them to conduct business with you or alert you of new publications (privacy policy).
Setting up a customer account is easy: just click customer account on the menu on the left, select I wish to create a new customer account enter your email, select a password for this account and click login. The quality of your password is indicated in the color bar below (green is a safe password).

Shopping cart

Your shopping cart is used to collect articles you want to order. To place a publication into the shopping cart, go to the webpage of this publication and press add to shopping cart. One copy of the publication will be added to your shopping cart. To change the number of copies of an item, please click the shopping cart logo on the upper right of a web page. There you may change the number of copies or delete items. If you change the number of items or delete an item, click recalculate to update the total amount due.

Postage and Packing

We generally ship by surface mail as printed matter or parcel, depending on the size of your order. Shipping is free if the order amount exceeds 20€ or 30$. Shipments to destinations outside of Germany always are sent by surface/sea mail. You may choose shipping by airmail at an additional charge, the amount of which depends on weight of the shipment and destination. The surcharge is displayed in step (4) of the ordering process.

Payment

There are three secure ways to remit payment for orders with Schweizerbart: Cheque, bank transfer and credit card. We do accept Visa and Mastercharge cards which are cleared as you complete the online ordering process. In particular, we will not store your credit card data, the clearing occurs in real time with the credit card issuers.
The ordered publications will be shipped the same day we are in receipt of your payment (credit card, your cheque or your bank transfer).